Terms & Conditions

GENERAL

Information about Superkons
These terms and conditions (“Terms”) are applicable to all services provided by Dissolve AB (company registration number 559263-9503) (“Superkons”, “us”, “our” or “we”) to our customers (“you”).

When we refer to the “parties” we mean you and us together.

Contact information
You may contact us by sending an email to hello@superkons.com (“Contact Information”).

Agreeing to the Terms
By creating an Account and using the Services, you agree to the Terms. If you do not agree to the Terms, you may not create an Account or use the Services.

COPYRIGHT

All content included on this Site, including images, illustrations, designs, icons, photographs, video clips, text, reviews, and other materials (collectively, the “Content”) is the property of Superkons or its licensors, partners, or affiliates and is protected by United States and international copyright laws. The unauthorized use of any Content or materials on this Site is strictly prohibited and may violate copyright and trademark laws. If you wish to use any Content, you need the express written permission of Superkons. To inquire about obtaining authorization to use the materials or content on this Site, please contact us at hello@superkons.com.

Respect for our property
You must not tamper with, attempt to gain unauthorized access to, modify, hack, repair, or otherwise adjust any of our material, hardware, source codes, or information for any purpose.

Respect for our intellectual property
The Services and other information, including all associated intellectual property rights, provided and made available by us, remain our exclusive property. You may not use our exclusive property for commercial or any other purposes without our prior written consent.

ACCOUNTS AND REGISTRATION

You represent and warrant that the information you provide to us upon creating an account on the Site and at all other times will be true, accurate, current, and complete. To facilitate future purchases on the Site, you may choose to create an account by providing an e-mail address and password. Please note that you may choose to use the Site and make purchases without creating an account. If you do create an account, your account is personal to you, and you may not share your account information with, or allow access to your account by, any third party. Any unauthorized use of your account will be your responsibility. You agree to use reasonable efforts to prevent unauthorized access to or use of the Site and to preserve the confidentiality of your email address, username, and password on any device that you use to access the Site. You agree to notify us immediately of any breach in secrecy of your log-in information. If you have any reason to believe that your account information has been compromised or that your account has been accessed by a third party, you agree to immediately notify us by e-mail at hello@superkons.com. You will be solely responsible for the losses incurred by us and others due to any unauthorized use of your account.

LICENSE AND ACCESS

You have a limited license to use the Site for personal use only. This license does not permit you to (a) resell or make any commercial use of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the contents of this Site not intended to be so read (this includes using or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser); (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of Content or Marks in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.
Upon expiry or termination of this agreement, this right and licence shall end.

PRICES, PAYMENT, RETURNS, AND SHIPPING

Price Information
The price for all items available for purchase through the Site will be displayed to you on the Site.

Payments
The Site currently uses third parties to process payments. Our third-party payment processors accept payments through stripe, including Visa, MasterCard, American Express’, credit/debit cards and Discover, as detailed on the applicable payment screen.
You can pay for the Services through any of the payment methods listed on the Site. For payments made through a third-party supplier, this third-party supplier’s terms and conditions apply. Such terms and conditions can be found on the relevant supplier’s website.

Swedish Kronor.
All monetary transactions on the Site take place in Swedish Kronor. You may choose to process your transaction in your local currency. Conversion charges may apply. The Site currently provides conversion in EUR, USD, CAD, DKK, NOK, and GDP.

Returns, Refunds, and Cancellations.
All refunds must be submitted within 5 business days before the order is shipped out. Should you want to get a refund, please contact us at hello@superkons.com.

We apply a 30-day right of withdrawal that starts from the moment you receive your order. We ask that you return the item to us in good condition. The sleeves and sachets should not be opened up.

Should your pump or sachets be faulty, please contact us at hello@superkons.com. Each customer is limited to one return or exchange. Returns must be submitted within 30 days of your package being received by you and must be sent to us within 30 days of your return label being generated and sent to you. And return charges are paid by the customers themselves.

Package lost

Risk of loss for any items purchased from the Superkons website pass to you upon delivery of such item to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

Shipping

When you place an order for an item through the Site, the item will be shipped to the address you designate as the “Shipping Address” during the check-out process.

DISCOUNT CODES

Superkons sometimes offer its consumers “Discount codes”, “promo codes”, or “offer codes” through a variety of promotional activities and communications (collectively referred to herein as “offer codes”) that are redeemable towards a purchase on the Site, subject to certain exclusions or any other restrictions as may be determined and communicated by us. Only valid offer codes provided or promoted by Superkons will be honored at checkout. Codes supplied or promoted by third parties unauthorized by us (including any unauthorized third-party websites) will not be considered valid. Each offer code provided by us is non-transferable and valid for single use on an item (or items) of merchandise as determined by us. Offer codes may not be combined and customers are limited to the use of a single offer code per order. For online purchases, the code must be entered in the ‘offer code’ field prior to checkout. We are not responsible for lost, stolen, or corrupted codes or any unauthorized use of codes. Offer codes cannot be redeemed for cash or any cash equivalent; no substitutions or credits are allowed. The dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Expiry dates may apply to each offer code. Offer codes are void if copied, transferred, sold, exchanged, or expired, and where prohibited. Requests not complying with all offer code requirements will not be honored. Sponsors. From time to time, we may also engage spokespeople, influencers, bloggers, or other individuals or entities who have been compensated or incentivized to speak on behalf of the brand. When you receive an offer code via a third-party source, such as a television or radio show host, please note that such individuals may have been compensated by us for their statements.

TERM AND TERMINATION

The agreement is valid from the date you create an Account.

Upon termination, your right to access the Services will be revoked. We will also delete or anonymize any personal information about you, with an exception of any personal information that we are required to keep by law. Obligations arising from any breach of contract during the term of these Terms shall not be affected by the termination.
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Termination from our side
We reserve the right to terminate or limit the Services if you:
● materially breach or otherwise violate these Terms or any other provisions set up by us;
● use the Site in any way that does not comply with the intended purposes or is otherwise harmful to us or any third person;
● in our reasonable opinion, use of the Site in violation of any applicable law; or
● are late in payment.

Upon the occurrence of any of these events, we may contact you and request that you remedy your breach of these Terms before terminating or limiting the Services.

Notwithstanding any of these Terms, we reserve the right, without notice or attendant liability, and in our sole discretion, to terminate your license to use this Site, and to block or prevent future access to and use of this Site for any reason or no reason. Upon termination, these Terms will still apply.

LIABILITY AND LIMITATION OF LIABILITY

Disclaimer of Warranties
Except as expressly provided for in these Terms, the Services and all related components and information are provided on an “as is” and “as available” basis without any warranties of any kind, and we expressly disclaim any and all warranties, whether express or implied, including the implied warranties of merchantability, title, fitness for a particular purpose and non-infringement. You acknowledge that we do not warrant the Services will be uninterrupted, timely, secure, or error-free.

Limitation of liability
‍In no event shall Superkons, its subsidiaries, affiliates, or any of their respective employees, officers, directors, agents, or partners be liable for:
● loss of contracts;
● loss of reputation and/or goodwill;
● loss of profit, loss of revenue, loss of anticipated savings, and/or loss of business; or
● indirect, consequential, or special loss, damage, or liability even if such loss or damage was reasonably foreseeable, arising out of or in connection with your use of the Functions or the performance of our obligations under these Terms.

Indemnification
You agree to defend, indemnify and hold harmless Superkons, its subsidiaries, and affiliates, and their respective directors, officers, employees, and agents from and against all claims and expenses, including legal fees, arising out of or related to:
● any Content submitted or posted by you in connection with the Services or on the Site;
● fraud you commit or your intentional misconduct or gross negligence in connection with the Services; or
● your violation of any applicable law or rights of a third party.

Defects and delays beyond our control (force majeure)
We are not responsible for delays and defects outside our control. If our suppliers are delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided that we do this we will not be liable for defects and delays caused by the event.

CHANGES AND ADDITIONS

From time to time, we review these Terms to ensure that they comply with applicable law. Consequently, we reserve the right to update and revise these Terms at any time. We will notify you if these Terms are updated.

You are responsible for keeping yourself informed of any changes to the Terms. The latest version of the Terms will be available on the Site. Amendments to the Terms become effective the business day following the day they are posted.

COMPLAINTS AND CUSTOMER SUPPORT

If you have any complaints, you may contact our support department by using our Contact Information.

PERSONAL DATA AND PRIVACY

You acknowledge that you are the data controller for any personal data processed by us on your behalf in conjunction with your use of the Services. You also acknowledge that we are considered your data processor. Therefore, you agree to enter into a separate data processing agreement with us. More information about how we process personal data can be found in our Privacy Policy.

APPLICABLE LAW AND DISPUTES

Swedish law shall apply to these Terms. Any dispute, controversy or claim arising out of or in connection with these Terms shall be settled by a general court in Sweden.

ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us with respect to this Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written with respect to this Site, except as specifically set forth in these Terms. A printed version of these Terms and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other contracts. Any rights not expressly granted herein are reserved.

Terms And Conditions