FAQ

Probiotic

  • Reuse
  • Reduce
  • Rethink

FAQ Topics

  • Products

Probiotic bacteria produce enzymes that break down dirt, grime, and soiled areas, allowing the bacteria to clean them up. This means that the bacteria produce more enzymes as they clean, and they can continue to clean for up to 7 days in home care products and 24 hours in our body care products after the initial clean.

They are natural and perform active cleaning.

All our formulas are housed with probiotics, which are uniquely selected cultures for both home and body care. Approximately 8.8 million for body care and 5 million probiotic bacteria for in-home care.

“Good bacteria fighting against bad bacteria!”

Upcycled fragrances: Innovating responsibly and helping all our consumers achieve sustainable goals with our products is one of the ambitions of Superkons.

Upcycling, also known as creative reuse, is the process of transforming by-products, waste, and useless or unwanted products into new materials or products perceived to be of higher quality, such as artistic value or environmental value.

All our product formulations are exclusively equipped with upcycled fragrances. It not only enhances experiences but also indulges you in the moment.

We have collaborated with top formulation chemists who have great expertise in the skincare industry. We adhere to the EU's health and safety regulations for ingredients and carry out challenging testing and stability testing, for all our products from an ISO-certified lab based in Switzerland.

All products have fulfilled ISO 11930 criteria for topical products as determined.With consumers demanding safer products, Superkons as a brand is taking responsibility for newer, safer formulations developed for generations.

Although cleaning products in the EU don't mandate challenge and stability testing, we ought to perform these tests to make sure they’re safe, stable, and sustainable for all of us.

Green certifications do not make a product chemical-free, and most of these certifications mislead customers. They are often used as a marketing tool to attract and mislead customers to promote sales.

We, as a brand, have a sincere desire to commit to and develop formulations that are sensible, leading to high performance, richer experiences, and bringing balance to people and the planet.

Superkons are vegan and cruelty-free. We do not use any animal products or byproducts in our formulations. Our products are SLS-free and paraben-free.

We only use ingredients that rate highly in the EWG guide for human and environmental safety. free from chlorine, formaldehyde, bleach, essential oils, and artificial dyes.

Following our core principle—"Identifying the essential & eliminating the rest”—we started building upon this by excluding dyes and colorants in all of our formulations, which doesn't affect any of the performance or functionality.

In addition to adding good-for-you ingredients to every formula, we eliminated many potential irritants, like adding dyes, essential oils, and artificial fragrances, making formulas more effective, more functional, highly sustainable, and 100% biodegradable.

All the ingredients are 100% plant-based. It works best for sensitive skin.

We hold our development and production of formulations in West Sweden. All the ingredients are sourced in Europe and the UK.

As long as the sachets are placed in a safe and dry place and used as per instructions, there should not be any problem with effectiveness.

If we put the concentration out for a longer time, like months, in the sun, rain, and wind, we might expect evaporation of the fragrance.

When opened & not mixed into the bottle/unused. At the week 4 checkpoint, the powder starts to dry out and become lumpy. This is to be expected due to the citric acid absorbing moisture from the air. We recommend using the product once the packaging is opened.

After mixing the concentrate with water, it completely looks like water. There is a negligible change in the viscosity of the final product, which is ready to use.

Our refill packaging is designed to keep the contents safe and withstand moisture and fragrance evaporation. However, it is recommended to store it in a cool, dry place to avoid direct sunlight and getting it soaked in water.

We designed our products to work with lukewarm water. The contents should dissolve at any temperature in the water. However, we recommend using lukewarm water for the best results and enjoy the product in just over a minute.

If you have any questions on the cleaning products- feel free to reach to hello@superkons.com to have access to the safety data sheets.

All the ingredients in the formula are naturally derived, we're still supposed to follow swedish legislation regulations to label the cleaning products with warning symbols. For more infomation on the warning sign- please refer to back of the sleeve. We made sure the formula is effective, clean and safe. Enjoy the fume free, choke free cleaning

In order to tackle the global plastic waste crisis, all our compostable sachets are plant-based and made from renewable resources like wood pulp, corn starch, cassava, sugarcane, or beets. They're home compost or industrial compost certified by TUV, which meets European packaging standards.

The time it takes for a product to be compostable depends on the conditions of the composting environment.

The sachet will break down within 180 days under industrial composting conditions. Though the material is certified home compostable as well, home composts are more variable and depend on external factors such as temperature, humidity, and how often they're turned. Therefore, an average time for home composting can't be estimated.

After extensive research and studies on material choices for cleaning spray, we finally landed on choosing aluminum—since it's an infinitely recyclable material and the most recycled globally without losing its quality and, of course, truly premium. It's your first step to breaking the usage of plastic in home care products. They're sturdy and unbreakable.

All our aluminum bottles are coated inside with a protective layer to prevent corrosion, vacuum tested and quality controlled to ensure a perfect bottle.

Much more than a passing trend, it’s a vital way for all of us to make better use of the earth’s resources and reduce our impact on the environment.

We have carefully chosen our foaming hand soap bottles to be glass to last hundreds of uses. That blends into your countertops beautifully.

Just rinse the bottle with warm water in between refills.

Our boxes are made from FSC (Forest Stewardship Council) certified paper, which has been sourced in an environmentally-friendly and socially responsible manner.

We are devoted to developing sustainable packaging options that further reduce our environmental footprint.

No, the sachets are not recyclable since they have a combination of different layers, which makes them complex to recycle. Hence, dispose of them along with your food waste.

Yes, our glass bottles and aluminum sprays, along with the cardboard boxes, are fully recyclable. To recycle, please sort and drop them off at the recycling stations. Act Responsible.

You can absoutley use your existing bottles for superkons concentrates- unless check if those are compatilabe with foaming pump bottles and right measurements that fit to mix proportions.

Our products are available for online purchase through our official website, www.superkons.com.

Shipping is free for all products throughout Sweden. You will receive an delivery confirmation and order status once the order is placed.

We're currently launched and available in Sweden. We're actively looking for possibilities to scale in other European countries.

We have a 100% money-back guarantee. If you are not happy with your product, send back your product and we will arrange a full refund on the return of your purchase.

Each order will be sent a unique delivery estimate based on the location of the order.

You can always edit your subscription at any time. Log in to your Superkons account via the website and click Subscriptions. Make any edits you require and press "Save." Click on "cancel subscriptions."

You can reset it. Do so by clicking "Forgot your password?" on the login page. An email will be sent to your inbox with a link to choose a new password. Please check your spam/junk folders if it doesn’t appear within 10 minutes.

You will need to create an account if you want to sign up for our subscription and to look out on your dashboard for impact metrics. We need to save your details to know when, where and how many Superkons refills/starter kits we are sending out and, of course, our newsletter!

If you do not want to give us your details, it is possible to buy any of our products as one-off purchases, and you can check out as a guest.

We will never give your data to third parties.

All of our transactions are processed by a company called Stripe through their secure online payments portal.